Contact Us 1-(888) 479-0209

Welcome to The Basement Doctor Customer Center!

Designed with you in mind.

At The Basement Doctor, we are committed to bringing our customers the highest level of service, starting with the first call you make to our company, through the installation of our products, and beyond.

With The Basement Doctor Customer Center, our goal is to educate, inform and reward our customers. Here you will find Helpful Tips for your installed Basement Doctor systems and our Referral Program that puts money in your pocket. To ensure that your systems are running properly, you can also request your Annual Maintenance Service. Finally, don’t forget to view a copy of your Homeowner’s Manual, which provides valuable information about the work we performed in your home.

Our committment to you and your home doesn’t end once a job is complete. As a Basement Doctor customer, we want to ensure that the products we installed and the services we performed continue to make your house a drier, cleaner, healthier, safer, more energy efficient home.

If you have further questions or concerns, don’t hesitate to contact us at 1-888-479-0209!

Featured Review

Average rating for Basement Doctor Northeast is 4.99 stars of 5 stars - based on 11 reviews
Basement Waterproofing in Painesville, OH
We had a few basement waterproofing companies out to assess our problem. We hired the Basement Doctor and glad we did! The representative took time to assess the issue and educated us during the entire process by explaining why we were experiencing water issues. He was straight forward and honest ...

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