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Average rating for Basement Doctor Northeast is 4.99 stars of 5 stars - based on 11 reviews
4.9
Basement Water Problem in Fredericktown, OH

Mike was very prompt and tried to please us. They ran into extra work with the basement water problem, but held to the original estimate.

Project Manager: Michael Graening

5
Basement Water in Cleveland, OH

Trustworthy! – The Basement Doctor found our broken sump pump discharge line and saved us thousands of $ in repairs. They were totally professional and honest. Our basement has been perfectly dry for over 5 years. They didn't try to sell extras that we did not need. They did a great job solving our basement water problem at a fair and honest price.

5
Basement Waterproofing in Painesville, OH

We had a few basement waterproofing companies out to assess our problem. We hired the Basement Doctor and glad we did! The representative took time to assess the issue and educated us during the entire process by explaining why we were experiencing water issues. He was straight forward and honest with us and the crew who performed the work were top notch. Our basement has been dry ever since and I would gladly recommend the Basement Doctor to anyone.

5
Bowing Walls in Massillon, OH

Outstanding Service – I was faced with three bowing walls in my basement and did not know who to call for help. The Basement Doctor came highly recommended so I called them. They made me a priority and solved my basement problems. They were highly professional and I would recommend them to anyone experiencing the problems I did!

5
Basement Waterproofing in Dover, OH

I worked with Wes from The Basement Doctor and had a great experience. We had water in one corner of our basement (near the sump pump) and got a couple of estimates. The first company that came out suggested a $15,000 drainage system in which they ripped up the perimeter of our floor. The next day, an employee came out and since the water had dried, he suggested we call him back when we had water again so that he could evaluate the source. About a week later we had a heavy rain and water in the basement again. We called him in the evening and he came out the very next day. I showed him the water and after activating our sump pump he showed me that we had a broken check valve. He told me to go to Home Depot and buy one for $15 and even taught me how to replace it. All in all he came to our home twice, solved our problem and did not charge us a dime. After having such a dishonest salesman come out the first time, I was so grateful for this employee's help. I would recommend him to any friend or family member.

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